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- Competing on ValueHanan, Mack; Karp, Peter

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Free Shipping - The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime ValueFader, Peter; Toms, Sarah E.

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Free Shipping - The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime ValueFader, Peter

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Free Shipping - Matter: Move Beyond the Competition, Create More Value, and Become the Obvious ChoiceSheahan, Peter

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Free Shipping - Matter: Move Beyond the Competition, Create More Value, and Become the Obvious ChoiceSheahan, Peter; Williamson, Julie

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