Published by Defense Industry Press, 1991
ISBN 10: 7118036323 ISBN 13: 9787118036329
Language: English
Seller: liu xing, Nanjing, JS, China
US$ 56.83
Convert currencyQuantity: 1 available
Add to basketpaperback. Condition: New. Language:Chinese.Paperback. Publisher: Defense Industry Press. This book is divided into 17 chapters. the basic theory of CRM. customer satisfaction and customer loyalty. CRM expertise.