Seven Magic, Signed (9 results)

Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Signed by Author(s).

Hardcover. Condition: Clean & Unmarked. Dust Jacket Condition: Very Good. First Edition. Inscribed by the author on the front free end paper. A very clean and straight copy in rubbed dust jacket. 216 pp. Signed by Author.

Hardcover. Condition: Fine. Dust Jacket Condition: Fine. First Edition,Twelfth Printing. The book is inscribed and signed by the author on the ffep. Signed by Author(s).

Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. Peter Rodger, dj photo (illustrator). 1st Edition. Signed by Author(s). The dust jacket is unclipped ($24.95). 2 4 6 8 9 7 5 3 First Edition number line. Signed by the author on the title page.

Hardcover. Condition: Fine. First Edition. Hardback. Dust Jacket. Large 8vo.pp. 285. Signed presentation copy: "To Joseph, they don't make 'em like this any more! Best wishes, Andrew Collomosse." Original publisher's cloth binding in black, lettered gilt at spine. Dust jacket in glossy white, lettered black, green and gold with a black-and-white photograph of the players celebrating. Black and white photographs illustrate the text. Cricket:'it was a marvellous time for Yorkshire cricket, a golden era that no county has come close to matching in over half a century." Ray Illingworth. ISBN:9781905080748. Fine in fine dust jacket. Signedes.

Hardcover. Condition: F. Dust Jacket Condition: dj. First Edition. Signed by Author. Fine in Fine dust jacket. A fine copy in a fine DJ of the first edition, 1st printing, flat signed by Straub on the title page. Random House between 1970 and 2002 started number lines with a 2 to indicate the first printing. Signed.

Hardcover. Condition: New. Dust Jacket Condition: As New. Pustejovsky, SUzanne (jacket design) (illustrator). New condition white boards, black spine, and gold spine lettering contained in a new condition non price-clipped color illustrated dust jacket. Includes Accolades for Inside the Magic Kingdom; Author Dedication; About This Book; Leader's Tool Kit: How to Put the Lessons to Work in Your Company ; Notes; Further Reading; About the Author; Acknowledgments and About Performance Research Associates. Signed, with a general sentiment, by the author, Tom Connellan, with black pen on the blank first free front endpaper. Also includes, just above the author signature, is a Telco Symposium label neatly affixed to the upper section of the page, thanking the participants for attending the talk by the keynote speaker, Dr. Tom Connellan. "This is not only a fascinating behind-the-scenes look at what makes the Magic Kingdom tick, but the lessons can be applied to enhance the success of any company." - Larry King, Larry King Live, CNN. "Thumbs up! A fast-paced book that forces you to look closely at how you do business. Whether you're with a Fortune 1000 company or a home-based office, it will help set you apart. Lesson 7 alone makes it a high payoff investment." - J.W. "Bill" Marriott, Jr., Chairman of the Board, Marriott International, Inc. "A powerful book! Shows how all businesses can retain customer loyalty. Tom's unique approach reveals thought-provoking ideas to keep your customers coming back. I highly recommend that you read it today." - Kathy L. Anderson, Partner, KPMG Peat Marwick LLP. "Disney is recognized and admired around the world. The company's remarkable success comes from its ability to keep customers coming back again and again. Almost 70 percent of Magic Kingdom guests are return visitors. Now, the principles that drive the culture and phenomenal success of Disney are disclosed in this fun, easy-to-read book. It reveals seven key lessons that can be applied in any company and provides powerful examples that will help employees at any level become more customer focused. Here's a sample of what you'll learn: How Disney creates and sustains one of the most powerful corporate cultures ever; Who's the real competition for Disney - and your company; How to get all employees to understand and believe that they play an important role; The type of feedback that is even more damaging than punishment and how to avoid this common trap; The special way Disney cast members learn teamwork - and how you can put that into practice at your company. Along with discovering the seven keys behind Disney's success, you will learn many insider secrets that will make you a hero to your children and a fun traveling companion on your next trip to the Magic Kingdom! Some of the lesson you'll learn from Disney's powerful customer service culture: How to track customer satisfaction like Tinkerbell and get real-time data and high response rates (page 70); How to use powerful methods like Disney's Guest Service Fanatic cards and the Spirit of Disney Award to recognize, celebrate, and reward quality work (pages 87 and 90); How to best respond to a question like "What time does the 3:00 parade start?" (page 126); How to model your selection and training on such successful programs as Traditions, Wish Upon a Star, and We've Come a Long Way, Mickey (page 139); How to create a feeling of partnership with outside vendors so they become part of your team (page 163)." - from the inner front and rear jacket flaps. Signed by Author(s).

First edition. Octavo, boards. Presentation copy with an inscription to a mystery publisher and bookseller, dated in the year of publication. Review slip laid in. Collection of seven stories, all previously published in various anthologies. A quite fine copy in fine dust jacket. (12653).

Hard Cover. Condition: BOOK NEW. 1st Edition. SIGNED BY THE AUTHOR ON THE HALF TITLE PAGE. AN EXTREMELY CLEAN, ATTRACTIVE COPY. NO PREVIOUS OWNER MARKINGS. 144 pages. Photos. NOT an ex-library copy or a remainder. GIFT GIVING CONDITION. Signed by Author.