customer relationship management theory and application(Chinese Edition)

BEN SHE.YI MING

Language: Chinese

Published by Machinery Industry Pub. Date :2006-09-01, 2000

7111197968 / 9787111197966

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Seller: liu xing, Nanjing, JS, Chinaliu xing

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Language:Chinese.Publisher: Machinery Pub. Date :2006-09-01. book provides a comprehensive and systematic introduction to customer relationship management (CRM). the basic idea of ??the theory. implementation methodology. key technologies and practical applications. The book is 12 chapters. the first choice introduces the basics of customer relationship management. theoretical approaches and strategies; and then from the perspective of the theory and implementation of customer relationship ma.

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Title
customer relationship management theory and application(Chinese Edition)
Author
BEN SHE.YI MING
Publisher
Machinery Industry Pub. Date :2006-09-01
Publication year
2000
Condition
New
Binding
paperback
Language
Chinese
ISBN 10
7111197968
ISBN 13
9787111197966

liu xing

Nanjing, JS, China

5-star seller

AbeBooks seller since April 7, 2009

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