Albrecht Durer and the Animal and Plant Studies of the Renaissance

Whit’s Books Return Policy
Returns accepted when initiated within 30 days of the estimated delivery date, for all Return Reasons as listed below. Refund amounts are based on the return reason. If the return reason cannot be determined, the minimum required refund amount is equal to the item price.

Definitions of Return Reasons and Corresponding Reimbursement Amounts:

'Buyer Does Not Want Item' Orders Placed on AbeBooks.com:
•Whit’s Books is not required to accept a return for this reason and may choose to cancel the return request.
•The return is considered to be accepted unless cancelled by Whit’s Books within two business days.
•If a return is cancelled more than two business days after it was initiated, AbeBooks will re-initiate the return on behalf of the buyer.
•The buyer is refunded the item price only.

'Buyer Does Not Want Item' Orders Placed on AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, ZVAB.com, or IberLibro.com:
•Whit’s Books is required to accept all returns, including those for 'Buyer does not want item', for orders placed on these domains.
•The buyer is refunded the item price plus original shipping.
'Item Did Not Arrive':
•Buyers can initiate a refund for 'Item did not arrive' within 30 days after an order's estimated delivery date.
•Whit’s Books is responsible for the item until it is received by the buyer. Only signature delivery confirmation will protect a seller against claims of non-delivery.
•The buyer is refunded the item price plus original shipping.

'Item Was Damaged':
•Item was damaged in transit.
•The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.

'Item Not as Described':
•The buyer claims the item they received does not match the description on AbeBooks.
•Whit’s Books accepts all Item Not as Described returns.
However:

1. If Whit’s Books disagrees, the buyer is refunded the item price, plus original shipping, but not return shipping.
2. If Whit’s Books agrees, the buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
   'Incorrect Item Delivered':
   •The item sent to the buyer was not the item the buyer ordered.
   •The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.

'Order Accepted in Error':
•After processing an order, Whit’s Books finds the order cannot be fulfilled, i.e. the item’s condition is not as described on AbeBooks, or the item was previously sold.
•The buyer is refunded the item price plus original shipping.

'Buyer Cancelled Before Shipping':
•The buyer requests cancellation of the order after it has been processed but prior to shipping.
•The buyer is refunded the item price plus original shipping.

'Partial Refund':
•The buyer and Whit’s Books have agreed to a partial refund amount. The buyer is refunded only the amount specified.
•Whit’s Books cannot issue a partial refund that is greater than 75% of the total order value.

**All returns, regardless of payment method, are subject to the return policies as outlined above, and must be processed via the AbeBooks online system.
All refunds must be issued via the same payment method originally used to pay for the order.
**

Reporting a Missing Shipment:
When a return has been initiated by the buyer, it is the responsibility of Whit’s Books to report a missing shipment online if they don’t receive the item back within 28 days of initiation for domestic orders, or 77 days for international orders.
When a missing shipment is reported, AbeBooks Customer Support will contact the buyer to ask for tracking information. If tracking information is not provided, the return is cancelled.

Return Dispute Resolution:
All return disputes are to be handled between Whit’s Books and buyer. Returns should be processed online once a resolution is reached. Whit’s Books must act in accordance with all AbeBooks policies and guidelines.

Books will be protected as well as possible - bubble wrap & crumpled paper are among our packing materials.

Shipping varies with titles and will be detailed in AbeBooks listing.

Some titles will include shipping.

Some titles will need shipping payments.

Expedited shipping will be determined at sale time.