Title: Assertiveness Skills: 12 Action Steps to Create Visibility and Take Charge of Your Life (Communication Series)
Publisher: Natl Seminars Pubns
Publication Date: 1998
Language: English
ISBN 10: 1558522271
ISBN 13: 9781558522275
Binding: Soft cover
Edition: 1st Edition
Condition: Very Good

About this title

Synopsis

This book will show the 3 Rs to assertive success, why aggressive and passive behaviors damage your effectiveness, how to respond positively to the negative messages other send, techniques for communicating more assertively, assertive ways to deal with a variety of difficult people and tough situations, and the how-tos of negotiating so everyone wins.

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