It's Better to Be a Good Machine Than a Bad Person: Speech Recognition and Other Exotic User Interfaces at the Twilight of the Jetsonian Age

Balentine, Bruce

ISBN 10: 1932558098 / ISBN 13: 9781932558098

Published by ICMI Press, Annapolis, Maryland, 2007

About this Item

Annapolis, Maryland: ICMI Press, 2007. New and unread in near PERFECT condition with only a tiny bit of very mild shelfwear to the cover(like you sometimes find in any new book store). Bright and shiny. Flat, uncreased spine. Square and tight. Sharp corners. NO owner's name or bookplate. NOT a remainder. NOT a library discard. Pages are fresh, crisp, clean and unmarked. Cartoon-like drawings by Leslie Degler. Charts and diagrams. Endnotes. Index. Bound in the original mostly white wraps, with multi-color artwork on the front cover and a photo of the author on the back. From the rear cover: "In this humorous collection of essays, exercises and puzzles, author Bruce Balentine offers a satirical insider s perspective of the IVR and speech recognition industry. "It's Better to Be a Good Machine than a Bad Person" provides a backstage tour of the science of ergonomics and the philosophy of user interface design, making a strong case for predictability and usability over delight as a primary design goal. In his fun, easy-to-read style, Balentine points out that Jetsonian thinking which has predominantly influenced phone-based self-service interface design for the past decade and a half is on the way out. He stresses that the attempt to create humanlike applications has been the root cause of the abysmal performance in spoken interfaces that we all experience regularly.". 1st ed? (No additional printings listed). Softcover. New condition. Illus. by Degler, Leslie (illustrations by). xvi, 447pp. Great Packaging, Fast Shipping. 1st ed? (No additional printings listed).

Seller Inventory # 031145

Bibliographic Details

• Title: It's Better to Be a Good Machine Than a Bad Person: Speech Recognition and Other Exotic User Interfaces at the Twilight of the Jetsonian Age
• Publisher: ICMI Press, Annapolis, Maryland
• Publication Date: 2007
• Language: English
• ISBN 10: 1932558098
• ISBN 13: 9781932558098
• Binding: Paperback
• Illustrator: Degler, Leslie (illustrations by)
• Edition: 1st Edition
• Condition: New condition
• Seller catalogs:
  • Science / Technology / Computers

About this title

Synopsis

In this humorous collection of essays, exercises and puzzles, author Bruce Balentine offers a satirical insider s perspective of the IVR and speech recognition industry. "It's Better to Be a Good Machine than a Bad Person" provides a backstage tour of the science of ergonomics and the philosophy of user interface design, making a strong case for predictability and usability over delight as a primary design goal. In his fun, easy-to-read style, Balentine points out that Jetsonian thinking which has predominantly influenced phone-based self-service interface design for the past decade and a half is on the way out. He stresses that the attempt to create humanlike applications has been the root cause of the abysmal performance in spoken interfaces that we all experience regularly.

About the Author

Bruce Balentine is a design consultant specializing in speech, audio and multimodal user interfaces. In more than two decades of work with speech recognition and related speech technologies, Bruce has designed more than a dozen user interfaces for telecommunications, desktop multimedia, entertainment, language training, medical, in-vehicle, and home automation products. Bruce received a Bachelor of Music in 1971, and a Master of Music in 1975 both in composition from the University of North Texas. Pursuing an early career in electronic synthesis, computer music, multimedia production and studio engineering, he joined the computer industry in 1982 as a lab engineer and media specialist for Future Computing. His focus since has been on integrating computer science with human factors by applying aesthetically-sensible usability design principles. Bruce has written four books about speech technologies: "It's Better to Be a Good Machine Than a Bad Person" (2007); "How to Build a Speech Recognition Application," with David Morgan (1999, 2002); "A Practical Guide to Phonetic Recognition" (1997); and "The GoodListener Cookbook" (1992). Bruce is EVP and Chief Scientist for Enterprise Integration Group, Inc., a user interface research and consulting firm.