Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: Business Process Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process Improvement
Publisher: McGraw-Hill Companies, The
Publication Date: 1997
Language: English
ISBN 10: 0070267790
ISBN 13: 9780070267794
Binding: Hardcover
Edition: 1st Edition.
Condition: Very Good
Weight: 1.759 pounds

About this title

Synopsis

This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.

About the Author

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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