Condemns corporate America's use of quick-fix fads to change for the sake of changing, and examines such companies as 3M, Wal-Mart, and Toyota for strategies on succeeding which rely on developing their staff, knowing their business, and concentrating on customers
John MacDonald" "is Jerry Lee Assistant Professor of Criminology and the undergraduate chair of criminology at the University of Pennsylvania. His areas of focus in criminology include interpersonal violence, race and ethnic disparities in criminal justice, and the effectiveness of social policy responses to crime. In addition his work has appeared in numerous publications including "Crime and Delinquency", "Journal of Research in Crime and Delinquency, " and "Journal of Quantitative Criminology".