Colorado Libraries Vol 30, No 1, Spring 2004

Thank you for your interest in our books!

At Squirrel Away Books we strive to keep our descriptions accurate and our
shipping fast! Please feel free to contact us with any questions, comments,
offers, or custom book search inquiries. We are available to confirm any
detail of any book in our inventory, we would also be happy to send pictures
too, just ask us.

Our Policies:

Our store policies adhere to the policies set forth by Abebooks. Our store policies are below. Please read Abebook's policies section for more details, and for any issues that arise that are not addressed below.

Our Payment policies..

We accept many major credit cards, Through Abebooks.com.
Please do not email or send us your credit card information directly. Abebooks securely processes credit card purchases for you when you check out on their site, and will ask you for this information when needed; or you can select a different payment option at check out.

Please ensure that your credit card information is up to date in your
Abebooks account, as outdated card information can cause order processing to
fail. If this happens, contact Abebooks buyer help or us, for help re-placing your order.

For valuable books...

In some cases involving the purchase of very expensive books, a shipping

upgrade may be necessary to allow your book to be insured (this mainly
applies to overseas shipments).

Delays or problems...

In very rare cases processing/shipping can take longer than quoted for

unexpected reasons. If there is any problem with ordering or shipment, or your
book seems late, please contact us right away.
The chance of postal/shipping company delays is higher during holiday
times, tax time, and with some overseas orders. Customs delays are fairly
rare, but can increase the time it takes to get your book. Unfortunately we
cannot control, and thus, cannot be responsible for Customs audits or government agency delays on your shipped package.

Double check your order information...

We cannot be responsible for delivery problems/loss due to customer

error, so please double-check your form information before submitting your
order. Also double-check all address information on any returns or payments
sent to us.

Our policies on returns and refunds...

We accept returns for any reason for 15 days after your book's estimated
delivery time. Sometimes exceptions can be made for returns after this time
by arrangement with us.
Books need to be returned to us complete and in the condition that they
arrived, including any accessories that came with them (CD's, maps, software
licenses/subscriptions, etc), must be included and not altered, activated, or used up.
All returned books should be shipped promptly after a return has been initiated so that we can process your refund ASAP.
A form of tracking should be used when shipping your return to us. This
becomes increasingly more important the more valuable the returning item is, as your
return must be received by us before a refund can be initiated. Tracking
your return confirms when your return was shipped to us, and helps prevent any postal loss or delay.
Please contact us if you are returning a book to us without first completing the Abebooks return process, or need assistance with a return. (Please see Abebook's return information and instructions).
Return shipping refunds and original shipping cost refunds will be refunded based on the circumstances and reason for return (see Abebooks policies for refund reasons).
We try to be very reasonable about book returns, we want you to be
satisfied with your purchases with us.

Our business contact information for all correspondence is:

Eric Mitchell DBA Squirrel Away Books
2893 Sally Ann Dr,
Loveland, CO 80537
Email: squirrelawaybooks@hotmail.com

Phone: 720-322-3478

Thank you for your patronage!!

Shipping rates are based on books weighing approximately 2.2 LB, or 1 KG. If your order is
very large or heavy; such as a large reference book or textbook, or a set of
books, we may contact you requesting the appropriate additional sum to cover
the extra costs.

Foreign orders will still pay for shipping as usual.

Shipping delays or problems are very uncommon here. We ship promptly for
your convenience and peace of mind.