This unique volume returns in its second edition, revised and updated with the latest advances in problem solving research. It is designed to provide readers with skills that will make them better problem solvers and to give up-to-date information about the psychology of problem solving.Professor Hayes provides students and professionals with practical, tested methods of defining, representing, and solving problems. Each discussion of the important aspects of human problem solving is supported by the most current research on the psychology problem solving.The Complete Problem Solver, Second Edition *Valuable learning strategies;*Decision making methods;*Discussions of the nature of creativity and invention, and*A new chapter on writing.The Complete Problem Solver utilizes numerous examples, diagrams, illustrations, and charts to help any reader become better at problem solving. See the order form for the answer to the problem below.

Review

...Hayes' style is engaging; he can write not to impress but to teach. Difficult concepts are explained well and concrete examples abound.
—CHOICE

...I found much to recommended in the book. The writing is clear and to the point, with a pleasant humor. The examples are generally excellent....Hayes's involvement in much problem solving and creativity research makes these chapters particularly interesting.
—Contemporary Psychology

Both educational and entertaining; this book is a worthwhile acquisition for any library.
—Library Journal

...everything you've ever wanted to know about the subject.
—The Learning Bulletin

Dick Hayes has been a pioneer in showing how to use the new insights of cognitive psychology to teach the skills of problem solving. His book, The Complete Problem Solver, is an exceptionally effective guide for anyone wishing to improve his orher problem solving abilities on the basis of sound and proven psychological principles. The reader gets the additional bonus that the book is not only instructive; it is interesting.
—Herbert A. Simon
Carnegie-Mellon University

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