The Concise Guide to Executive Etiquette: Absolutely Everything You Need to Know About Business Protocol

Above all, don’t panic. This guide has expert advice for hundreds of business quandaries that invade the modern workplace. Whether you are concerned about how to offer condolences to a grieving colleague, or perplexed by the complexities of a formal table setting, The Concise Guide has the answer. Just pop this handy guide into your briefcase or desk drawer, and you’ll never have to worry about that dreaded corprate faoux pas again.

The authors, who founded an etiquette company that offer seminars on executive manners, say they wrote this concise guidebook to fill the need to train executives in social and business protocol, subjects rarely found on a business-school curriculum. This comprehensive, well-indexed, and pocket-sized (8.5 x 4.5) book is easy to use and easy to read, making it a handy reference tool. Many basics are covered: rules of conduct for the business lunch, tea, or dinner; entertaining a client; proper use of the telephone; effective writing and speaking skills; corporate gift-giving; handling a trade show; business travel nationally and internationally; the professional "look" and grooming; and office romances. Recommended for business collections.
- Mary Ann Wasick, West Allis P.L., Wis.
Copyright 1990 Reed Business Information, Inc.