Design for Operational Excellence: A Breakthrough Strategy for Business Growth

Kevin Duggan

ISBN 10: 0071768246 / ISBN 13: 9780071768245

Published by McGraw-Hill Education - Europe, 2011

About this Item

2011. 1st Edition. Hardcover. A renowned expert in operational excellence and advanced Lean training, Kevin Duggan offers a continuous-improvement system that reaches beyond the benefits of Six Sigma and Lean, facilitating overall business growth in both healthy and unhealthy economies Num Pages: 320 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 26. Weight in Grams: 596. . . . . .

Seller Inventory # V9780071768245

Bibliographic Details

• Title: Design for Operational Excellence: A Breakthrough Strategy for Business Growth
• Publisher: McGraw-Hill Education - Europe
• Publication Date: 2011
• Language: English
• ISBN 10: 0071768246
• ISBN 13: 9780071768245
• Binding: Hardcover
• Edition: 1st Edition
• Condition: New

About this title

Synopsis

Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies

Design for Operational Excellence defines why companies embark upon continuous improvement―and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation―from customer service to sales to manufacturing.

Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business―Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

About the Author

Kevin J. Duggan is the author of Creating Mixed Model Value Streams and the lead author of The Office That Grows Your Business: Achieving Operational Excellence in Your Business Processes. A sought after international speaker on Operational Excellence, Duggan has appeared on CNN Headline News and Fox Business Network as the expert in Lean Manufacturing. He lives in North Kingstown, RI.