Successful organizations depend on training to keep them viable...but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods � Prepare and give effective presentations � Communicate with learners and get them involved � Ask the right kind of questions � Cope with behavior problems � Give and receive feedback � Put objectives to the test � And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

Book Description:

"In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this ""training-to-go.""

This concise guide focuses solely on the critical elements of training, so readers can become ""overnight"" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including:

* 8 key steps to effective training

* 16 learning principles

* how to select media and delivery methods

* formats for training materials

* how to develop experiential exercises

* a training program checklist

* effective presentation steps

* common behavior problems

* 13 facts about how to ask questions

* 10 ways to interact with learners

* how learners can keep learning after the training."

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