A Guide to Help Desk Technology, Tools and Techniques
Language: English
Published by Course Technology, 2000
- First Edition
- Softcover
- New
Seller: BOOKWEST, Phoenix, AZ, U.S.A.BOOKWEST
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Softcover
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US SELLER SHIPS FAST FROM USA. SHRINK-WRAPPED NEW: GUIDE TO HELP DESK TECHNOLOGY PAPERBACL 2000 A Guide to Help Desk Technology, Tools and Techniques 1st Edition by Dione McBride (Author) OUR REFERENCE.
Seller Inventory # 109B1-123B3-127B2-BX194-491-.1519
- Title
- A Guide to Help Desk Technology, Tools and Techniques
- Author
- McBride, Dione
- Publisher
- Course Technology
- Publication year
- 2000
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0760071519
- ISBN 13
- 9780760071519
- Edition
- 1st Edition
- Item weight
- 1.5 pounds
This book focuses on the technology, tools and techniques involved in running an effective help desk. A Guide to Help Desk Technology, Tools & Technology takes a look at the many software options available for tracking and managing the massive influx of data that come into a help desk daily.This title also details the types of tools specific to staff, management and customers alike.
"Synopsis" may belong to another edition of this title.
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| Item | 5 to 14 business days | 3 to 6 business days |
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