The Handbook of Multisource Feedback

The Comprehensive Resource for Designing and Implementing MSF Processes
As organizations strive to make the best possible decisions on critical issues such as compensation, succession planning, staffing, and outplacement, they have increasingly turned to multisource feedback (MSF) for answers. But while use of MSF (or 360-degree feedback) systems has proliferated rapidly, understanding of its complexities has not3/4and many companies are moving forward with MSF amid a dangerous void of systematic research and discussion on this powerful process.

The Handbook of Multisource Feedback will provide an ideal one-stop reference for practitioners, researchers, consultants, and organizational clients who need to understand the challenges of using multisource feedback.
The Editors
David W. Bracken, is an independent consultant residing in Atlanta, Georgia. His thirty-plus years of practice have included multisource feedback systems, individual and organizational assessments, performance management, and executive coach.

Carol W. Timmreck, is an organization development consultant and Principal of The Timmreck Group in Houston, Texas. She is a cofounder of the Multisource Feedback Forum, a consortium of organizations with active MSF processes.

Allen H. Church, is VP of organization development at Pepsi in Purchase NY.

Contributors include:
David Antonioni
Leanne E. Atwater
H. John Bernardin
Scott A. Birkeland
Walter C. Borman
David W. Bracken
Stephane Brutus
W. Warner Burke
Allan H. Church
Jeanette N. Cleveland
Victoria B. Crawshaw
Anthony T. Dalessio
Maxine A. Dalton
Mark R. Edwards
Ann J. Ewen
James L. Farr
John W. Fleenor
Marshall Goldsmith
Glenn Hallam
Michael M. Harris
Sally F. Hartmann
Jerry W. Hedge
Laura Heft
Mary Dee Hicks
George P. Hollenbeck
Robert A. Jako
Richard Lepsinger
Jean Brittain Leslie
Manuel London
Anntoinette D. Lucia
Dana McDonald-Mann
Carolyn J. Mohler
Kevin R. Murphy
Daniel A. Newman
David B. Peterson
Steven G. Rogelberg
James W. Smither
Jeffrey D. Stoner
Lynn Summers
Carol W. Timmreck
Carol Paradise Tornow
Walter W. Tornow
Catherine L. Tyler
Brian O. Underhill
Ellen Van Velsor
Nicholas L. Vasilopoulos
Kiran Vendantam
Janine Waclawski
David A. Waldman
Alan G. Walker
Tom Wentworth
Alicia J. Winckler
David J. Woehr
Francis J. Yammarino

DAVID W. BRACKEN is director of research consulting at Mercer Delta Consulting group, LLC. His twenty-two years of practice have included multisource feedback systems, individual and organizational assessments, performance management, and management development. CAROL W. TIMMRECK is an organization development consultant at Shell Oil Company. She is a cofounder of the Multisource Feedback Forum, a consortium of organizations with active MSF processes. ALLAN H. CHURCH is a principal consultant in management consulting services at PricewaterhouseCoopers, specializing in multisource feedback systems and organizational surveys. He is also an adjunct professor at Columbia University.