Synopsis
Where other books tell you about emotional intelligence, this book provides the roadmap to put it in action. At the Heart of Leadership delivers a compelling case for leaders to attend to their own and their people's emotions as a critical asset for optimal performance. Then it shows you how. You will learn the Six Seconds EQ Model, a practical three-step process to become more effective with emotions -- plus use the code in the back of the book for a free assessment of your EQ strengths. There are a handful of people in the world who have proven experience raising organizational performance with emotional intelligence. Freedman is one of the leaders. Using stories and data from his work around the world with organizations such as the US Marine Corps, Schlumberger, and FedEx, Freedman provides a practical guide to this critical topic. This book will show you how to lead more effectively by engaging your own and your people s emotions.
About the Author
Director of Six Seconds Consulting Group (sixseconds.com), Joshua leads transformational learning programs for organizations and leaders around the world. In a recent year-long EQ initiative, Joshua helped the Sheraton Studio City improve market share by 24%, drop turnover by 19%, and increase guest satisfaction by 8%. He has trained individuals and teams from leading organizations, including Schlumberger, Pfizer, American Express, Morgan Stanley, the US Army, Navy, and Marine Corps, Xerox PARC, the Make-A-Wish Foundation, and Lockheed Martin Space Systems. Joshua is the co-author of the Organizational Vital Signs (OVS) assessment, a powerful tool for measuring organizational climate. He is also the co-author of the Six Seconds Emotional Intelligence test (SEI), a development-focused measure ideal for professional and personal growth. He is also the author of numerous training programs including The Heart of Leadership and The Inside Path to Change.
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