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Bibliographic Details

Title: Hospitality Operations : A Systems Approach
Publisher: Cengage Learning
Publication Date: 2003
Language: English
ISBN 10: 0826448267
ISBN 13: 9780826448262
Binding: Soft cover
Edition: 1st Edition.
Condition: Good
Weight: 1.014 pounds

About this title

Synopsis

Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.

About the Author

Andrew Lockwood is Professor of Hospitality Management at the University of Surrey.

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