Paperback. The proven way to personalize sales and achieve astounding results.Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits.From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results. From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

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Bibliographic Details

Title: Hug Your Customers (Paperback)
Publisher: Penguin Books Ltd, London
Publication Date: 2004
Language: English
ISBN 10: 0141015225
ISBN 13: 9780141015224
Binding: Paperback
Edition: 1st Edition
Condition: new

About this title

Synopsis

Like the international bestseller "Who Moved My Cheese?", "Hug Your Customers" is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, "Hug Your Customers" is an invaluable and fun tool for ensuring repeat business and outstanding results.

About the Author

Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut.

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