Hug Your Customers (Paperback)

Jack Mitchell

ISBN 10: 0141015225 / ISBN 13: 9780141015224

Published by Penguin Books Ltd, London, 2004

About this Item

Paperback. The proven way to personalize sales and achieve astounding results.Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits.From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results. From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Seller Inventory # 9780141015224

Bibliographic Details

• Title: Hug Your Customers (Paperback)
• Publisher: Penguin Books Ltd, London
• Publication Date: 2004
• Language: English
• ISBN 10: 0141015225
• ISBN 13: 9780141015224
• Binding: Paperback
• Edition: 1st Edition
• Condition: new

About this title

Synopsis

Like the international bestseller "Who Moved My Cheese?", "Hug Your Customers" is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, "Hug Your Customers" is an invaluable and fun tool for ensuring repeat business and outstanding results.

About the Author

Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut.