The Jossey-Bass Management Series; 227 pages; minor dampstain inside the DJ where the cover has lightly bled onto the inside of the DJ, at one small spot. Very Good condition otherwise. No other noteworthy defects. No markings. Unclipped DJ; no price printed on front flap.; - Your satisfaction is our priority. We offer free returns and respond promptly to all inquiries. Your item will be carefully cushioned in bubble wrap and securely boxed. All orders ship on the same or next business day. Buy with confidence.

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Bibliographic Details

Title: Improving Performance; How to Manage the White Space on the Organization Chart
Publisher: Jossey-Bass, San Francisco, CA
Publication Date: 1990
Language: English
ISBN 10: 1555422144
ISBN 13: 9781555422141
Binding: Hardcover
Edition: First Edition; Tenth Printing.
Condition: Very Good
Dust Jacket Condition: Very Good

About this title

Synopsis

In this classic book that launched the process improvement revolution, Geary A. Rummler and Alan P. Brache offer an expanded and updated set of practical, experience-based tools for managing organizations as systems and improving the processes that form a link between organization strategy and the individual. Through illustrative examples from such successful organizations as AT&T, GTE, Ford, and Motorola, Improving Performance provides a blueprint for managing change and enhancing organization and human performance.

About the Author

GEARY A. RUMMLER Geary A. Rummler is a partner in The Rummler-Brache Group (RBG), a research and consulting group specializing in the design and development of organization performance systems for business and governmental organizations in the U.S. and abroad. He is coauthor (with G.S. Odiorne) of Training and Development: A Guide for Professionals (1988). Alan P. Brache is a partner in and President/CEO of RBG. His most recent work has focused on Process Improvement and Management, a methodology for implementing strategy and resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes. ALAN P. BRACHE Geary A. Rummler is a partner in The Rummler-Brache Group (RBG), a research and consulting group specializing in the design and development of organization performance systems for business and governmental organizations in the U.S. and abroad. He is coauthor (with G.S. Odiorne) of Training and Development: A Guide for Professionals (1988). Alan P. Brache is a partner in and President/CEO of RBG. His most recent work has focused on Process Improvement and Management, a methodology for implementing strategy and resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes.

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446 New Paltz Rd, APT 6, Highland, NY, 12528, U.S.A.

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