For the first time, a leadership expert has been able to quantify the bottom-line value of keeping your word. Tony Simon shows that companies with high measures of integrity outperform all companies by at least 2. 5% and exhibit deeper employee commitment, lower turnover, superior customer service, and higher profitability. Num Pages: 256 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 231 x 163 x 23. Weight in Grams: 450. . 2008. 1st Edition. Hardcover. . . . .

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Bibliographic Details

Title: The Integrity Dividend
Publisher: John Wiley and Sons Ltd
Publication Date: 2008
Language: English
ISBN 10: 047018566X
ISBN 13: 9780470185667
Binding: Hardcover
Edition: 1st Edition
Condition: New

About this title

Synopsis

Corporate and government scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. Now for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In The Integrity Dividend, Tony Simons shows how leaders? personal integrity drives the profitability and overall success of their organization. This groundbreaking book is based in on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is the integrity dividend.

Simons conducted dozens of focus groups, surveyed thousands of employees, collected financial and operational numbers, and interviewed over 100 senior executives and executive coaches. The book lays out the research clearly and provides proven tools for managing common integrity challenges. It offers guidance for building individual credibility and for creating an organizational culture of integrity and accountability. Throughout, Simons uses real-world insight and stories drawn from senior executives, line managers, and coaches.

The Integrity Dividend is a fresh view of leadership at a time when it is most needed.

About the Author

The Author

TONY SIMONS is associate professor of management and organizational behavior at Cornell University's School of Hotel Administration. He lives in Ithaca, NY

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