Internet Phone Services Simplified : An Illustrated Guide to Understanding, Selecting, and Implementing VoIP-Based Internet Phone Services for Your Home

Internet Phone Services Simplified gives you the most basic need-to-know information and then teaches you how to get the most out of your VoIP phone services:

• Understand how broadband VoIP, Internet VoIP, and VoIP Chat services work
• Learn about and compare different services, their advantages, and their limitations
• Subscribe to a service, install equipment, and troubleshoot issues that might arise
• Integrate services into your home, including reusing your existing house telephone wiring and phone handsets
• Extend VoIP throughout your home by using multiline, extendable cordless phone systems
• Take advantage of VoIP features, including virtual phone numbers and listening to voicemail using your computer while traveling

Internet phone services offer great advantages over existing telephone systems, allowing you to save money and make and receive calls using high-speed and broadband services. To help you take advantage of all that the Internet has to offer, Internet Phone Services Simplified provides you with an illustrated guide to understanding, selecting, and setting up voice over IP (VoIP) phone services.

Internet Phone Services Simplified isn’t overly technical—you’ll get just what you need so that VoIP doesn’t seem like a mystery and so that you can make good choices about Internet phone services.

• Provides a full-color illustrated and simple approach to learning about VoIP
• Follow step-by-step instructions for selecting and installing VoIP at home
• Explore new Internet telephony features and services 

Approved for Technical Accuracy by The Geek Squad

This book is part of the Networking Technology Series from Cisco Press®, the only authorized publisher for Cisco Systems®.

Jim Doherty is the director of marketing and programs with Symbol Technologies’ industry solutions group. Prior to joining Symbol, Jim worked at Cisco Systems®, where he led various marketing campaigns for IP telephony and routing and switching solutions. Jim has 17 years of engineering and marketing experience across a broad range of networking and communications technologies. Jim is the coauthor of Cisco Networking Simplified and Home Networking Simplified and the author of the “Study Notes” section of Cisco CCNA Exam #640-607 Flash Card Practice Kit. Jim is a former Marine Corps sergeant; he holds a B.S. degree in electrical engineering from N.C. State University and an M.B.A. from Duke University.

Neil Anderson is a senior manager in enterprise systems engineering at Cisco Systems and is currently responsible for enterprise wide-area networking, branch-office networking, and teleworking systems architectures. Neil has more than 20 years of diverse telecom experience, including public telephone systems, mobile telephone systems, IP networks, wireless networking, and home networks. Neil has held roles in research and development, systems engineering, and technical marketing. Neil is the co-author of Home Networking Simplified. At Cisco Systems, Neil leads the development of network systems architectures, including voice over IP (VoIP), wireless LAN (WLAN), and security technologies, for enterprise and small-business customers. Neil holds a bachelor’s degree in computer science.