Keeping Score : Using the Right Metrics to Drive World-Class Performance
Brown, Mark Graham
ISBN 10: 0527763128 ISBN 13: 9780527763121
Published by Taylor & Francis Group, 1996
Used
Hardcover
From
Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since October 13, 2008
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About this Item
Description:
Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 11532284-20
Synopsis:
Keeping Scoreensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be based on the needs of the customers, shareholders, and employees. Measuring everything is more damaging than measuring nothing -- pinpointing the vital measures is the key to success. Integrating the "balancing scorecard" concept with a Baldrige approach, Keeping Score will show you how to:
About the Author: Mark Graham Brown has spent the past 18 years consulting with major corporations on improving their performance. His current clients include: Air Products & Chemicals, Appleton Papers, Cargill, IBM, and Pacific Bell. He served as a Baldrige Examiner for three years and as the overseer for the California Quality Awards during 1994 and 1995.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Keeping Score : Using the Right Metrics to ...
Publisher: Taylor & Francis Group
Publication Date: 1996
Binding: Hardcover
Condition: Good
Edition: 1St Edition.
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR003242373
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Condition: Good. Hardcover This item shows wear from consistent use but remains in good readable condition. It may have marks on or in it, and may show other signs of previous use or shelf wear. May have minor creases or signs of wear on dust jacket. Packed with care, shipped promptly. Seller Inventory # J-01-3599
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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hardcover. Condition: Good. Seller Inventory # 0814403271-3-27919042
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
Published by
amacom/Quality Resources, New York, 1998
ISBN 10: 0814403271
ISBN 13: 9780814403273
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Hardcover. Condition: Fine Condition. Dust Jacket Condition: Fine Condition. Bound in the publisher's original red boards with a black cloth spine stamped in gilt. Seller Inventory # 001381
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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Keeping Score: Using the Right Metrics to Drive World-Class Performance
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