The Leader?s Guide to Emotional Agility (Emotional Intelligence): How to Use Soft Skills to Get Hard Results

The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people.

It outlines 8 steps for achieving emotional agility and resilience:

Step 1: Becoming authentic

Step 2: Becoming self-aware

Step 3: Becoming aware of others

Step 4: Using the emotions

Step 5: Understanding the emotions

Step 6: Managing your own emotions

Step 7: Managing the emotions of others

Step 8: Mindfulness for leaders

The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are.

This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.

Dr. Kerrie Fleming is the Director of the Ashridge Leadership Centre and Head of the Leadership and People faculty at Ashridge, specialising in emotional intelligence (EI). Kerrie has designed and delivered customised MBA and open leadership and management development programmes for the Foreign Office, Continental, Abu Dhabi Executive Council, BNP Paribas, Azadea and MUFG.