Applies lean manufacturing principles across the cloud service delivery chain to enable application and infrastructure service providers to sustainably achieve the shortest lead time, best quality, and value

Applies lean thinking across the cloud service delivery chain to recognize and minimize waste
Leverages lessons learned from electric power industry operations to operations of cloud infrastructure
Applies insights from just-in-time inventory management to operation of cloud based applications
Explains how traditional, Information Technology Infrastructure Library (ITIL) and Enhanced Telecom Operation Map (eTOM) capacity management evolves to lean computing for the cloud

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ERIC BAUER is Reliability Engineering Manager in the IP Platforms Group of Alcatel-Lucent and Bell Labs Fellow. Before focusing on reliability engineering, Mr. Bauer spent two decades designing and developing embedded firmware, networked operating systems, internet platforms, and optical transmission systems. He has been awarded more than twenty US patents, and has authored several books such as (2013) Service Quality of Cloud-Based Applications, (2012) Reliability and Availability of Cloud Computing, and (2010) Design for Reliability: Information and Computer-Based Systems, all of which were published by Wiley-IEEE Press. Mr. Bauer earned his BS in Electrical Engineering from Cornell University and MS in Electrical Engineering from Purdue University.

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