On the Level: Performance Communication That Works

Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.

"Many performance appraisal plans are well designed yet fail in implementation. Each year we tinker with the mechanics of our performance appraisal process and the teaching of those mechanics...and it fails. With incorporation of the concepts presented in On-the-Level, we can conquer the real problem-poor communication between employee and supervisor. The book presents, in a fun and easy-to-read style, the sensitive "how-to" in becoming an effective partner in all aspects of performance communication."