MAKING QUALITY HAPPEN

**The Reading Well Bookstore. aspires to promote happy customers.

**All items will be process and ship all orders within 72 hours of receipt . **

**The Reading Well Bookstore will accept returns within 30 days of estimated delivery dates for all reasons under AbeBooks' Return Policy:" Refunds are based on the return reason. If the reason cannot be determined, the minimal required refund amount is equal to the item price. There are no restocking fees."

"If a return request is initiated because the "item is not wanted" the seller reserves the right to decline acceptance (per AbeBooks polices" and will respond within 2 business days."
"The Buyer is refunded the purchase price of the item only. '

"Buyers in the UK, France, Italy, or purchasing via ZVAB.com or IberLibro.com will intiate a return request and upon receipt will have refunded item price and original shipping."

"All items will have tracking to verify arrival and location on the item up to delivery. Items that are greater than $100, including shipping" will require signature of receipt from the buyer or their agent."
"The buyer will be refunded item price and original shipping costs for items that have gone missing in action."

"Damaged items will be refunded purchase price and original shipping."

"If item is not as describedor does not match the description on AbeBooks and The Reading Well, Ltd agrees items will be refunded purchase price and orginal shipping, but not return shipping.. If The Reading Well, Ltd disagrees with the assessment of the book, then original purhcase pprice and shipping will be refunded and return shippingg will be reimbursed as well. "

"'Order Accepted in Error: If after the order is processed and the buyer has changed their mind regarding the item but the item has shipped, the buyer will be refunded to item price plus shipping cost"

"Partial Refunds: The buyer and seller have agreed to a partial refund the seller will not include any cost for commisions, payment service fees into the refund amount. A partial refund will be at 75% of the total order value"

"Missing Shipments" If buyer is returning an item, an item has not arrived as intended, seller will initate report to AbeBooks within 28 days for domestic shipments and 77 days for international orders."

**All books are processed and placed in water resistent bags to preserve against moisture and potential damage after initally processed. **

Each item is then wrapped in bubble wrap and placed in an appropriate sized mailer for the shipping process.

Most items are shipped via USPS MEDIA MAIL. Smaller, light-weight items may be shipped via USPS GROUND ADAVANTAGE. PRIORITY mailing is availble for those items needed in 1-2 business days from mailing date.

**Canadian and and international mail will be placed in the most cost effective shipping process possible. Often this is FLAT RATE INTERNATIONAL mail. **

**INSURANCE: Any item that is greater than $50 USD will be insured for the amount of the purchase of the book. **

"Tracking will be provided for all items."