Management Masterclass

This is a one-stop solution to mastering the last decade's revolution in business thinking and practice. Rich in ideas and fresh in its approach, this updated edition addreses the most current topics of the day: how accelerated learning, emotional intelligence, and neurolinguistic programming can build human capital; how to nurture innovation and growth by building a smart supply chain; and how to apply the new concepts of Open-Book Management and Economic Value Added.

Neil Glass works for Gemini Consulting, designing and launching major performance improvement programs for private and public sector organizations throughout Europe and America. He has wide-ranging experience in many key industries including railways, aerospace and defense, cars, satellites, financial services, fast moving consumer goods, pharmaceuticals, healthcare and foods. Neil Glass studied at Cambridge University and Warwick Business School. He has written four books on management, two serious and two which take a more light-hearted look at working in organizations.