Managing Technology-Based Projects: Tools, Techniques, People and Business Processes

A GUIDE TO EFFECTIVE PROJECT MANAGEMENT IN TECHNOLOGY-BASED FIRMS

Used effectively, project management can increase a firm’s market share, product quality, and customer satisfaction. Though technology-based companies place themselves at a competitive disadvantage if they neglect this strategic tool, many overlook project management’s benefits because they see themselves as continuously adapting organizations. In reality, this role makes project management even more vital.

Managing Technology-Based Projects imparts the latest approaches and tools essential to lead a successful technology-based project. It outlines the practical integration of project management with four key areas: strategic alignment of projects within the enterprise, the project management process and its organizational support system, invaluable tools and techniques, and the individual and group leadership within a project’s organization. Complete with examples of industrial applications, the book includes:

• Methods for defining key performance indicators and assessing project management process effectiveness
• Suggestions for fine-tuning and continuous improvement
• Practical case scenarios, discussion topics, end-of-chapter reviews, and exercises
• Attention to project management as it applies to a globalized business

No one in a managerial role should be without Thamhain’s expert advice. This guidebook is your road map to successfully incorporating enterprise project management into technology-based work.

HANS J. THAMHAIN is Professor of Management and Director of the Technology and Project Management Programs at Bentley College. With experience in high-technology management positions at GTE/Verizon, General Electric, Westinghouse, and ITT, he has authored more than seventy research papers and seven professional reference books on project and technology management.