This book presents concrete knowledge-acquisition techniques that have proven successful over time. It describes problems that the engineer is likely to encounter, how to avoid these problems, and how to correct them when they do occur. It provides practical guidelines for conducting knowledge-acquisition interviews. These guidelines explain not only how to ask questions, but also what questions to ask.
This book presents knowledge acquisition as an integral part of building an expert system. It describes successful knowledge acquisition techniques relevant to all expert-systems applications. It discusses problems that anyone building such a system is likely to encounter, how to avoid these problems, and how to correct them when they do occur. Guidelines explain not only how to ask questions in interviews, but what questions to ask.
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