This is a core text for anyone training to be (or working as) an internal or external quality assurer in the further education and skills sector. It has all the information you need to work towards the quality assurance units for qualifications such as: The Certificate and Diploma in Education and Training, or the quality assurance units of the Learning and Development (TAQA) qualification.
The book takes you through all the information you need to know, opening up the topic for learning in an easily accessible way. Interactive activities are included throughout, and real examples of quality assurance in practice are included. The book also includes examples of completed internal and external quality assurance documents.
It is a comprehensive text, covering:
· principles of internal and external quality assurance
· planning quality assurance activities
· carrying out quality assurance activities
· risk management
· making decisions and providing feedback
· record keeping
· evaluating practice
· the role and use of technology
· planning, allocating and monitoring the work of others
This is your guide to understanding how to use internal quality assurance activities effectively with assessors, and external quality assurance activities with centre staff.
Ann has been teaching, assessing and quality assuring in the FE and skills sector since 1983. Ann holds a Masters in Educational Management, a PGCE, a Degree in Education, and a Medal of Excellence for teaching. She is a Fellow of the Society for Education and Training, and holds QTLS status. Ann has been writing textbooks since 2006 which are mainly based on her own experiences as a teacher, and the subsequent education of trainee teachers. She aims to write in plain English to help anyone with their role. She creates resources for teachers and learners such as PowerPoints and handouts for the assessment, quality assurance, and teacher training qualifications which are available via her website. Ann has also worked for several awarding organisations producing qualification guidance, policies and procedures, training new staff, and carrying out the external quality assurance of teaching, assessment and quality assurance qualifications.
Ann is the author of the following text books:·
*The Award in Education and Training (2025)
*Principles and Practices of Teaching and Training (2021)
*Principles and Practices of Quality Assurance (2016)
*Achieving your Assessment and Quality Assurance Units (TAQA) (2014)
*Passing Assessments for the Award in Education and Training (2013)
*Preparing to Teach in the Lifelong Learning Sector (2012)
*Passing PTLLS Assessments (2012)
*What is Teaching in the Lifelong Learning Sector? (2012)
*Delivering Employability Skills in the Lifelong Learning Sector (2010)
*Delivering Adult Learning (2006)
She is co-author of:
*Achieving your Diploma in Teaching (FE & Skills) (2024)
*The Best Vocational Trainer’s Guide (2015)
*The Certificate in Education and Training (2014)
*Passing Assessments for the Certificate in Education and Training (2014)
*Equality and Diversity in the Lifelong Learning Sector (2012)
*Planning and Enabling Learning in the Lifelong Learning Sector (2010)
*Passing CTLLS Assessments (2010)
She has edited:·
*50 Quality Improvement and Quality Assurance Approaches (2021)
*50 Assessment Approaches (2020)
*50 Teaching and Learning Approaches (2019)
*Achieving QTLS Status (2018)
*Study Skills for PTLLS (2012)
