Process Innovation: Reengineering Work Through Information Technology

Davenport, Thomas H.

ISBN 10: 0875843662 / ISBN 13: 9780875843667

Published by Harvard Business School Press, 1993

About this Item

Harvard Business School Press, 1993. 7th Printing. Hardcover Book and Dust Jacket As New. Spotless, solid volume that appears unused. Davenport provides both a solid conceptual framework for understanding what "process innovation" is (and isn't) and a practical roadmap for tackling innovation efforts. 336pp Index. 8vo. ISBN 0875843662 9780875843667.

Seller Inventory # 029087

Bibliographic Details

• Title: Process Innovation: Reengineering Work Through Information Technology
• Publisher: Harvard Business School Press
• Publication Date: 1993
• Language: English
• ISBN 10: 0875843662
• ISBN 13: 9780875843667
• Binding: Hardcover
• Edition: 1st Edition.
• Condition: As New
• Dust Jacket Condition: As New
• Seller catalogs:
  • Business, Industry and Management", Technology ...

About this title

Synopsis

The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial "enabler" of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace.

About the Author

Thomas H. Davenport is the President’s Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business.