Process Redesign : The Implementation Guide for Managers
De Toro, Irving J., Tenner, Authur R.
Language: English
Published by Pearson Education, Limited, 1996
- First Edition
- Hardcover
- Used

Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Very good
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Seller Inventory # GRP76419294
- Title
- Process Redesign : The Implementation Guide for Managers
- Author
- De Toro, Irving J., Tenner, Authur R.
- Publisher
- Pearson Education, Limited
- Publication year
- 1996
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0201633914
- ISBN 13
- 9780201633917
- Edition
- 1st.
- Item weight
- 1.62 pounds
- Dimensions
- N/A
"Synopsis" may belong to another edition of this title.
About the Author
Arthur R. Tenner is Engineering Practices Coordinator for the Exxon Research and Engineering Company, where he contributes to improving quality, productivity, and reliability of Exxon's operations worldwide. Mr. Tenner graduated from Cornell University with B.S. and M.S. degrees in mechanical engineering.
Irving J. DeToro is President of The Quality Network, Ltd., a consulting firm specializing in process management issues. Previously, he spent 23 years at Xerox Corporation, during which time he visited some of Japan's most successful businesses and helped develop Xerox's Leadership Through Quality initiative. He holds a B.S. in economics from The Wharton School and an M.B.A. from the University of Rochester.
0201633914AB04062001
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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