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Bibliographic Details

Title: Putting the User First: 30 Strategies for Transforming Library Services
Publisher: Assoc of College & Research Libraries
Publication Date: 2014
Language: English
ISBN 10: 083898732X
ISBN 13: 9780838987322
Binding: paperback
Edition: 1st Edition.
Condition: Good

About this title

Synopsis

In Putting the User First: 30 Strategies for Transforming Library Services author Courtney Greene McDonald provides librarians with a with thirty hands-on, easy to implement, tips, strategies, and practical suggestions to transform current library services into a user-first experience for library patrons. Covering every aspect of the library experience from a UX perspective, this text is organized in a step-by-step fashion, with each strategy coded in terms of its cost, technological aspects, physical orientation, and relation to the librarian or the library as a whole. McDonald is Head of the Discovery and Research Services Department at the Indiana University Bloomington Libraries. Annotation �2014 Ringgold, Inc., Portland, OR (protoview.com)

About the Author

Courtney Greene McDonald is Head of the Discovery & Research Services department at the Indiana University Bloomington Libraries, USA. She has presented and written on a variety of topics, most recently on discovery tools and user experience and on mobile services for libraries, including co-authoring a book, The Anywhere Library: A Primer for the Mobile Web. She earned her Master of Library Science degree, as well as a BA in English and Journalism, from Indiana University-Bloomington, and holds a Master of Science in Human-Computer Interaction from DePaul University in Chicago.

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