Reader's Digest Consumer Adviser: An Action Guide to Your Rights

Basically this book is a how to: save money, protect your self in the market place, learn about your rights as a consumer. You can also learn how to protect your self in situations like these: The shiny new automobile you found so exciting in the showroom and on the test drive now stalls at every intersection. Repeated trips to the dealer's repair shop bring no relief. - The lovely new dress you paid a small fortune for comes back from the dry cleaner looking like a limp rag. - you had a new roof put on your house, and the first downpour makes you wonder if the contractor used sieves instead of shingles. - Your new television set behaves erratically, and though it's still under warranty, the dealer refuses to take action. - What do you do when these things happen? Make a few telephone calls and give up if you don't get results? Write a letter of complaint? Call your lawyer to see if there is a basis for a suit? Or simply shrug and tell yourself, "Well, that's life"? Don't accept defeat; you have worked too hard to watch your money go down the drain. You can fight back effectively and Consumer adviser tells you exactly how. As a consumer in America, you now have more power in the marketplace than ever before in history. You also have strong and willing allies: administrators of the tough, new federal and state consumer laws; nationwide and local consumer organizations; the communications media; even meditation and arbitration boards set up by the business and professional communities- and finally the courts. All are there to help you when your rights have been abused by the careless or unscrupulous or by out right charlatans. This book also shows you how to avoid getting into most bad situations, get the extra mileage out of your dollars.