Reengineering Management : The Mandate for New Leadership.

James Champy

ISBN 10: 0002555212 / ISBN 13: 9780002555210

Published by HarperCollins, London England, 1995

About this Item

Hardback. RSA Library sticker saying Withdrawn From RSA Library to inside cover. After working with dozens of companies the the throes of reengineering, the author is uniqeuly qualified to write the book that brings management fully into the reengineering revolution. In this book the author provides the guidelines managers need to lead, organize, inspire, deploy, measure, and reward the new work reengineering creates. For hundres of thousand of managers who have read reenineering the Corporation and the millions who have been touched by the reengineering revolution, Reengineering Management is the book that can deliver the reality behind the promise. 212 pp. We carry a wide selection of titles in The Arts, Theology, History, Politics, Social and Physical Sciences. academic and scholarly books and Modern First Editions etc.).

Seller Inventory # 065686

Bibliographic Details

• Title: Reengineering Management : The Mandate for New Leadership.
• Publisher: HarperCollins, London England
• Publication Date: 1995
• Language: English
• ISBN 10: 0002555212
• ISBN 13: 9780002555210
• Binding: Cloth
• Edition: First Edition
• Condition: Very Good
• Dust Jacket Condition: Very Good
• Seller catalogs:
  • Academic Education Learning Business

About this title

Synopsis

The importance of business re-engineering (finding imaginative new ways to accomplish work) is now widely accepted. However, the reinvention of work by itself is far from sufficient. When companies transform the way their workers work, they must also radically alter the way their managers manage. If they don't, they are merely building a new structure on the same cracked foundation. This book, the sequel to "Reengineering the Corporation", shows through examples why re-engineered work requires something other than the traditional ways of managing. It illustrates the principles and characteristics of a new management model, which demands new management processes. It also explains, using real-life examples, how managers manage the changes that reengineering imposes on their organizations.

Review

Thanks to James Champy and Michael Hammer, reengineering will remembered as the business buzzword of the 1990s. In Reengineering the Corporation, they showed how companies could dramatically improve performance by delegating responsibility and authority throughout the enterprise--to the sales clerk, the shipping manager, the customer-service representative. And, indeed, most companies that took up the banner of reengineering saw dramatic improvements. But not to the degree that Champy thought possible. Unfortunately, management, which made reengineering possible in the first place, was the same group that was limiting its potential. Champy writes:

Anything less than a fundamental revolution in actual management practice, we discovered, is like a communist regime introducing free enterprise into a controlled economy while trying to hold on to power. It can be done for a while, but no one supposes that such an arrangement can last. Something's gotta give, and history shows that it's not going to be free enterprise. It has to be management. If management doesn't change, reengineering will be stopped in its tracks.

In Reengineering Management, Champy discusses the challenges managers face in trying to function in the reengineered workplace. At the heart of the manager's dilemma is the loss of authority and control, which in the new workplace must be delegated. Champy looks at how managers from a wide range of companies, including Federal Express, Frito-Lay, and AT&T, have stepped "out of the boxes on the organizational chart" and wrestled with the hard issues of leadership, values, and culture while at the same time dealing with a marketplace whose only constant is change itself. Wise, well written, and articulate, Reengineering Management is required reading for any manager looking to engineer a revolution of his or her own. --Harry. C. Edwards