Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process
Language: English
Published by Taylor & Francis Group, 1997
- First Edition
- Hardcover
- Used

Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Very good
US$ 14.96
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Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 2074157-6
- Title
- Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process
- Author
- Merrill, Peter
- Publisher
- Taylor & Francis Group
- Publication year
- 1997
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1563271753
- ISBN 13
- 9781563271755
- Edition
- 1st Edition.
- Item weight
- 1.453 pounds
- Dimensions
- N/A
The author takes you sequentially through the activities required to lead a lasting change from vision to final realization. More importantly, he stresses the balance between process improvement and people improvement.
Each brief chapter covers a specific topic in a framework, which leads you directly to the issues that concern your organization. Throughout the book are checklists, tables, questionnaires, and other helpful tools to support your quality implementation. In addition, Merrill supplies examples showing you what went wrong with other organizations and the successful course of corrections they made.
"Synopsis" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
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Better World Books Marketplace, Inc.
55740 Currant Road
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