Risk Issues and Crisis Management

In todays complex environment, organizations have to understand and respond to rapidly shifting public values, rising expectations, demands for consumer input and an increasingly intrusive news media. Its especially important to understand the issues when things go wrong. Crisis Management in Public Relations shows how issues and crises can be handled successfully and effectively with a minimum of damage. It includes examples, cases studies and models to show how complex crises have been handled in practice, providing essential reading for management, communications and public relations people.

Published in association with the Institute of Public Relations

Practical and action oriented

Subject of vital concern to most businesses

MICHAEL REGESTER and JUDY LARKIN have 30 years of experience in communications and in advising corporations on potential risk issues and how to cope with crisis situations. They are the founders of Regester Larkin, a public relations consulting firm.