Traditionally, qualitative software assessments and quantitative benchmarking have been performed separately -- if at all. Moreover, many quantitative benchmarks have been proprietary secrets. Now, world-renowned authority Capers Jones has integrated qualitative and quantitative approaches into the first complete methodology for identifying best -- and worst -- software development practices. Readers will discover more effective ways to leverage assessment techniques such as the Capability Maturity Model (CMM); learn the best benchmarks and metrics; and link quantitative benchmarks to qualitative assessments. The methodology presented in this book gives developers and managers a powerful new way to project and evaluate the productivity and quality improvements associated with changes in software processes. The result: better quality, achieved more quickly and at lower cost.

About the Author

Capers Jones is a leading author and speaker on software productivity and measurement as well as the acknowledged expert on the economic impact of the year 2000 software problem. He is a frequent speaker at software engineering conferences. Formerly a senior researcher at IBM's Santa Teresa software laboratory and Assistant Director of Applied Technology at the ITT Programming Technology Center, Jones is Chairman and Founder of Software Productivity Research. He is also a member of IEEE Computer Society and the International Function Point Users Group (IFPUG).

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