Without lawsuits, Structured Negotiation has led to settlement agreements with Bank of America, Walmart, CVS, Major League Baseball, Anthem, Weight Watchers, and a host of other organizations. Settlements with the City and County of San Francisco, Houston's Metropolitan Transit Authority, and Massachusetts General Hospital demonstrate the process is also a viable litigation alternative for disputes in the non-profit and public sector.

Lawsuits play an important role in moving society forward. But the legal profession ― and the public it serves ― deserve less costly, less stressful, and more cooperative alternatives. Clients need a forum where stories matter and they can feel heard. Would-be defendants need a process that allows them to do the right thing without having to first prove there is no problem to begin with.

Readers will learn:

How to write an opening letter that invites participation;
How to establish ground rules;
How to hold collaborative meetings and bring in experts without discovery battles;
How to give clients a meaningful role that respects their expertise and builds relationships.

About the Author

Lainey Feingold is an internationally recognized disability civil rights lawyer who has practiced Structured Negotiation for more than 20 years. Without filing any lawsuits, Lainey and her clients and co-counsel have used Structured Negotiation to negotiate comprehensive settlement agreements with Walmart, Major League Baseball, Bank of America, the City and County of San Francisco, and dozens of other organizations in the private and public sector. These agreements protect and expand the rights of blind people to access digital content, print information, and other technology.

In 2017 Lainey was the individual recipient of the John W. Cooley Lawyer as Problem Solver Award, given annually to one individual and one organization by the Dispute Resolution Section of the American Bar Association. She also received a California Lawyer Attorney of the Year (CLAY) award in both 2014 and 2000. In addition to handling cases, Lainey Feingold mentors lawyers in the practice of Structured Negotiation and speaks, writes, and teaches about digital accessibility, disability rights, and Structured Negotiation. Follow Lainey on Twitter at @LFLegal or visit her website at www.lflegal.com for more information.

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