Supervisor's Script Book
Dreyfack, Raymond
ISBN 10: 0134601149 ISBN 13: 9780134601144
Published by Prentice Hall PTR, 1996
Used
Hardcover
From
Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since August 3, 2006
This specific item is no longer available.
About this Item
Description:
Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 9879723-75
Synopsis:
Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Supervisor's Script Book
Publisher: Prentice Hall PTR
Publication Date: 1996
Binding: Hardcover
Condition: Good
Edition: 1st Edition.
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Supervisor's Script Book
Published by
Prentice Hall June 1996, 1996
ISBN 10: 0134601149
ISBN 13: 9780134601144
Used
Hardcover
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