New York:: Praeger Publishers, 1992. A solid copy. Square and tight. Inner hinges are perfect. Mild EX-LIBRARY with NO library markings on the spine or covers. WITHDRAWN stamp, and a few other library markings on the endpapers (but NO pocket). Text pages are clean and crisp. No underlining. No highlighting. No margin notes. Illustrated with figures/diagrams. Tables. Bibliography. Index. Bound in the original black cloth, lettered in bright white on the spine. First printing, with complete number row (10 987654321) on the copyright page. . First Printing of the First Edition. Hard Cover. Very Good+ EX-LIBRARY./No jacket. 8vo. xxiii, 183pp.

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Bibliographic Details

Title

A Systems Approach to Quality Improvement

Publisher

Praeger Publishers, New York:

Publication Date

1992

Language

English

ISBN 10

0275941078

ISBN 13

9780275941079

Binding

Hardcover

Edition

First Printing of the First Edition.

Condition

Very Good+ EX-LIBRARY.

Dust Jacket Condition

No jacket.

Seller catalogs

Science / Technology / Computers

About this title

Synopsis

While many quality improvement processes in business have enjoyed initial success, most have eventually failed--not producing the desired long-term results. This is because, though our learning curve is good, we still lack the sophistication requisite to generate the necessary comprehensive whole. This work attempts to help define the ingredients of such a whole. It then offers a case history which allows us to see what happens when the results of these efforts are actually put into place. Finally, it identifies the key obstructions to and long-range societal opportunities resulting from successful implementation of such wholes.

According to Roth, there are five necessary phases to any comprehensive quality process: familiarization, team building, training, introduction to statistical measurement techniques, and long-range planning. In addition, truly open communication at all levels and real and continual, as opposed to verbal, top-level management support are crucial. Roth explores the five phases in detail. He then presents a blow-by-blow description of their emplacement at two major manufacturing facilities. This work should be of interest to quality process heads, human resource managers, manufacturing managers, top level executives, and scholars and students of quality improvement.

About the Author

WILLIAM ROTH, JR., is an Associate Professor at Moravian College and a senior partner of Roth & Associates, a consulting firm that works with corporate quality improvement efforts. He has recently served as advisor to a Congressional Task Force designing a nationwide community-based quality education and improvement effort.

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