Title: Taking Charge of Change: 10 Principles for Managing People and Performance
Publisher: Addison-Wesley, Reading, MA
Publication Date: 1995
Language: English
ISBN 10: 0201484080
ISBN 13: 9780201484083
Binding: Hardcover
Edition: First Edition
Condition: Very Good
Dust Jacket Condition: Very Good

About this title

Synopsis

Looks at the impact of change on the modern corporation, offers diagnostic tools to assess the need for change, advice on how to implement changes, and guidelines for measuring performance

Reviews

In business, reengineering is the idiom of the day. Brought to prominence by Michael Hammer and James Champy (Reengineering the Corporation, HarperBusiness, 1993), reengineering calls for an organization to examine itself and its processes. Ironically, whatever the impetus, 70 percent of all reengineering efforts result in failure. In this work, Smith, a management consultant and coauthor of The Wisdom of Teams (LJ 2/1/93), attempts to move reengineering in a more positive direction and provides a syllabus for understanding and implementing a reengineering effort. For Smith, the emphasis is on people and performance. Change is never easy, and the value of the book is in the real situations and examples where change has been attempted, sometimes successfully, sometimes not (lessons can be learned from failure). Aside from being an excellent primer with clearly illustrated models, the last chapter, dealing with personal leadership, is noteworthy. Any organization contemplating a change effort should read this chapter before taking the journey.?Steven Silkunas, Southeastern Pennsylvania Transit Authority, Philadelphia
Copyright 1996 Reed Business Information, Inc.

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