Title: Teach What You Know : A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring
Publisher: Pearson Education, Limited
Publication Date: 2006
Language: English
ISBN 10: 0321419510
ISBN 13: 9780321419514
Binding: Hardcover
Edition: 1st.
Condition: Fine
Weight: 1.38 pounds

About this title

Synopsis

In the real world one can no longer hole up in a knowledge niche and only allow occasional bits of wisdom to fall out. Given the flexibility demanded by most firms wishing to compete in the global marketplace, doing so would not just be business-killing but career-killing as well. Consultant Trautman advocates using peer mentoring to quickly and efficiently transfer knowledge from person to person, generally horizontally, in which all affected are learning as apprentices from each other. He defines the roles of peer mentoring and the importance of understanding the language of management v. the language of mentoring, managing time and communication, focusing on the most important information, developing a training plan, practical techniques such as the five-minute meeting, leveraging learning styles, assessment, giving and getting feedback, peer mentoring from a distance, and setting up for practice. He includes sample training plans. Annotation �2006 Book News, Inc., Portland, OR (booknews.com)

About the Author

Steve Trautman created Peer Mentoring to help developers and testers at Microsoft deliver on-the-job training to their peers. He has since customized the program for a wide range of organizations, including Nike, Nordstrom, Intel, Hewlett-Packard, Electronic Arts, Boeing, Standard Insurance, Phelps Dodge, Southern Company, the U.S. Air Force, the Coast Guard, and the Army Corps of Engineers. A former program and group manager at Microsoft and general manager at Expedia.com, Trautman is author of the Practical Leader Series: programs that have helped thousands of leaders, managers, and employees improve communication, performance, and quality.

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