xviii, 488 pp. First printing. The upper fore-corner of the front cover is very slightly bumped. The binding is tight and square, and the text is clean.

Seller Inventory # 026690

Contact seller

Report this item

Bibliographic Details

Title: Total Improvement Management: The Next Generation in Performance Improvement
Publisher: McGraw-Hill, New York
Publication Date: 1995
Language: English
ISBN 10: 0070267707
ISBN 13: 9780070267701
Binding: Hardcover
Edition: First Edition
Condition: Very Good
Dust Jacket Condition: Fine

About this title

Synopsis

Presents the state of the practice of business improvement processes including ISO (International Standards Organization) and TQM (Total Quality Management)

About the Author

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

"About this title" may belong to another edition of this title.

Store Description

We are an internet-based bookstore emphasizing used and out-of-print nonfiction works in most Indo-European and Slavic languages, with a mad deviation into American and British detective fiction.

Visit Seller's Storefront

Seller's business information

Persephone's Books
NC, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee all material unconditionally. You may return any material within 30 days for a full refund, no questions asked.

Payment: We accept VISA, Mastercard, and American Express cards, as well as personal checks (payable to "Persephone's Books"), money orders, PayPal, or ABE's e-commerce. Please don't tempt the Fates by sending cash.

Business information: Persephone's Books is a sole proprietorship, owned and operated by George Kast, 615 S. York St., Gastonia, North Carolina, 28052, USA.
Te...

More Information

Shipping Terms

Orders normally ship the next business day. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 5.50	US$ 12.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.