Total Quality Management : An Integrated Approach (Reprint)

The text book on Total Quality Management, an Integrated Approach, brings forth all the management principles and practices that govern the quality function quality management as well as the related topics specified in several university syllabi and which have been taught to the TQM students all over the world, into a single comprehensive book. This book illustrates all the fundamental principles involved in the quality function and gives detailed explanation of the latest developments in the quality concepts. This book hence is expected to be of immense help to the practicing engineers to get a comprehensive grasp on the subject and to get a clear cut understanding of the quality principles and practices. They can appreciate the need to maintain high levels of quality in their company s activities to sustain the progress. Salient features: Syllabi from around 20 Universities and Institutions of India in addition to those from Russia and USA are collected to draw the outline for this book. This book emphasizes how the traditional inspection methods have metamorsphacised into Total Quality Management with all the tools of quality control methods professed by the Quality Gurus. Special attempt is made to explain in detail and with illustrations, the traditional and the modern tools of quality control The chapters on the Systems Approach to Management, Decision Theory etc., emphasize the fundamental management principles the quality professional should know, while the chapters on Quality Function Deployment, Taguchi s Loss Function etc., emphasize the modern concepts of Total Quality Management. A special feature of this book is the importance given to the fundamentals of statistics, so that the reader is fully equipped to understand better the vital topic of statistical quality control. Another feature of this book is the explanation given to the traditional Industrial Engineering techniques relating them to the modern concepts of Kaizen, DFSS etc. Several case studies and illustrations are provided based on the author s experience. (jacket).…