User-Centered Information Design for Improved Software Usability (Artech House Computer Science Library)

This book approaches technical writing from its role in the larger software usability context. It discusses designing the four information components of software usability: labels, messages, online support elements such as Help, and printed support elements such as a user's guide. The focus is on User-Centered Information Design (UCID), and several chapters discuss key features of the UCID process and managing UCID. Also addresses achieving information design goals and a two-level approach to evaluating information. Annotation c. by Book News, Inc., Portland, Or.

Pradeep Henry has more than 10 years professional experience in technical communication and usability engineering. He has written and edited for IBM's programming labs worldwide, and has designed and taught corporate courses in technical communication and user interface design. He received a B.S. in Physics and an M.A. in English, both from the University of Madras.