This textbook is presented in an engaging question-and-answer format that is the hallmark of The Secrets Series. It offers the nuts and bolts
necessary to help veterinarians effectively manage a practice, open a new business, lead
employees, and focus on clients. Topics covered include marketing, staffing, regulatory
matters, computerization, and customer service. The authors have based their careers
on counseling veterinary practice owners, and they have visited over 2000 such
establishments.

Follows the popular question-and-answer format that is unique to The Secrets Series

Written by expert consultants, including a Diplomate in the American College of Healthcare Executives, as well as an AAHA and OSHA consultant

"About this title" may belong to another edition of this title.

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