Virtual Veterinary Care and Telemedicine

Practical guide to integrating telemedicine into veterinary practice, with information on medical standards, care delivery, business strategy, and team dynamics

Based on real industry experience in practice, leadership, and business, and featuring case studies throughout, Virtual Veterinary Care and Telemedicine offers practical tools and strategies for successfully implementing virtual care in veterinary practice, blending historical insights, medical standards, care delivery, business strategy, and team dynamics. The book covers triaging protocols, guidelines for antibiotic use, chronic medication refills, conducting digital and physical exams, optimizing technician appointments, medical record documentation, and maintaining medical quality standards in virtual environments.

This book also focuses on technology, identifying current features of virtual care software, assisting in tool selection for practices, and discussing future trends. It addresses the common challenge of integrating virtual care into hands-on practices and provides a 10-step implementation process and strategies for extending care beyond physical boundaries, ensuring regulatory compliance and continuous quality control.

The final section addresses a critical aspect often overlooked in veterinary practice: monetization. It emphasizes the importance of developing a business model and effective marketing strategies, ensuring growth and enhanced client experiences.

Virtual Veterinary Care and Telemedicine includes information on:

• Benefits of virtual care, including accessibility, cost-effectiveness, and improved patient care and outcomes
• Clinical decisions that must be documented and aligned before team training
• Methods for educating clients and navigating ethical considerations
• Long-term financial implications of integrating virtual care
• Challenges, misconceptions, common hurdles, and false perceptions surrounding virtual care

Virtual Veterinary Care and Telemedicine is a must-have resource for any veterinarian interested in improving care quality and increasing practice revenues using telemedicine.

The author

Cherice Roth, DVM, MS, is passionate about leveraging technological advancements to improve and increase access to care and is based in Oregon, USA.